Frequently Asked Questions for the Induction App


What is Induction?

Induction is an app for iPhone and Android that gives healthcare professionals the information they need to work in any UK hospital.

Who created Induction?

Induction was created by the team at Podmedics. Podmedics is an award winning UK-based software development company that builds healthcare apps.

Who can use Induction?

Induction is designed to be used by anyone who works within a hospital. Doctors, nurses, midwives, physiotherapists, and all the rest of you lovely people who spend time helping others.


Where do all your numbers come from?

Extensions and pager numbers for each hospital are contributed by users of our apps. We do not add any numbers ourselves (unless we are asked).

Hospitals that use our Kuma service sometimes also add numbers (and other great stuff) so that their users are always up-to-date.

What happens when I add a number?

Numbers that you add will be shared with all other users in your hospital. This is the beauty of the system.

Can I call a number from my phone?

Yes you most certainly can.

However, this is only possible if your hospital has a common external prefix that can be applied before the extension to create a full number.

Please ask switchboard if they have a prefix, and then add it for your hospital (via the settings).


What are FAQs?

The term FAQ stands for 'Frequently Asked Question' (we're sure you knew that!)

Basically these are tips and tricks for any healthcare professional working in a hospital.

Common examples include 'How do I bleep?', 'What are the canteen opening hours?' and 'Where do I park?'.

Are FAQs shared with other users?

Yes - absolutely. Often the content of FAQs is very useful to other healthcare professionals in your hospital, so they are shared.


Is it dangerous to store codes in the app?

Any codes that you add in the app are only ever stored on your device. They are never shared with other users.

To make sure your codes are properly protected please ensure that you have passcode protection enabled on your mobile device.

What sort of codes should I store?

That's completely up to you! Our users have told us that often they store access codes to wards, passwords for hospital computer systems and the old favourite - blood gas machines!


What are guidelines?

'Guidelines' refers to the specific approved guidelines for a hospital. They are provided in PDF form, and can be saved to your device for future reference.

Enabling the guidelines feature requires that your hospital uses our Induction Kuma platform.

How do I get guidelines for my hospital?

If guidelines are not enabled for your hospital please feel free to drop us an email ( and we shall provide you with more information.


Where is the data in Induction stored?

All our data is stored in data centres located within the United Kingdom, and is encrypted to Department of Health standard.

Does Induction require a login?

Our apps do not currently require any form of login or authentication.

Access to Induction Kuma requires an account (which we shall set you up with) and a login.

In the future, as more features are introduced, a signup and login process may be required for security purposes.

What encryption to you use?

We use 256bit AES encryption for our data when it is at rest and 256bit SSL when it is in motion.

Induction Kuma

What is Induction Kuma?

Induction Kuma is a web-based platform designed for hospital administrators to manage the data stored for their hospital.

Kuma (as we call it) gives editing rights to numbers, FAQs and allows the addition of official guidelines.

It also has a sophisticated tracking system so you can track usage of Induction in your hospital.

Please contract us for more information and a trial (

What does is cost?

Induction Kuma is priced per hospital or trust at a very competitive rate. We offer rolling one month contracts.

The cost of Kuma is a fraction of what you would pay if you wished to commission a similar app to be built for your organisation. There is also the added benefit that it is most likely already being using within your organisation.